| Freight Handling Charges |
Third-Party Billing Freight Collect Prepaid and Add
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| Shipping Policy |
Belden will provide estimated freight charges and will not be liable for charges due to problems that may occur in transit or upon delivery or not known at the time of the initial quote (accessorial charges). All shipments leaving Belden are FOB origin. Inside Delivery Lift Gate Service Notification Reconsignment Redelivery
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| Damages |
All damages must be reported to Belden within three (3) working days upon delivery. Failure to report any damages will release Belden from any and all claims. It is the responsibility of the customers receiving personnel to check all shipping cartons for discrepancies (e.g., dents, punctures). All discrepancies to the shipping container should be noted on the carriers paperwork and documented. If, after opening the container, it is found that there is damage to the product, the carton is to be examined to determine that the damage was due to shipping. Failure to examine cartons at delivery, and signing the carrier's paperwork, releases the carrier and Belden from any and all freight claims. Third-party billing customers will handle any and all freight claim damage with the carrier and are responsible for all freight charges.
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| Return Policy for Repair, Replacement, Modification or Credit |
Prior approval must be obtained for any products being returned. Upon approval an RMA number will be assigned to the items being returned. This RMA number MUST appear on all shipping documents and on the outside of each carton. Failure to include the RMA number on the carton will result in the refusal of delivery and return to the customer, freight collect. All products returned for reasons other than repair or replacement are subject to a 15% restocking fee and must be shipped prepaid. In addition to the 15% restocking fee, the customer is responsible for properly packaging and returning the product in reusable condition. If not, additional charges may be added to the restocking fee. If a customer holds a product for more than ten (10) days, a return for credit will be voided. Any or all special customized products can only be returned for modifications or repair of damages. All products being returned shall be prepaid (unless they are being returned due to defect or damage), packaged in good condition and shipped to: Belden |
